Club Management

How to add a family member?

14 views April 26, 2021 vikasita 3

SportsPlus makes it easy to manage multiple family members with separate accounts yet connected tightly, so the members can easily switch between the accounts. 

How to add a family member?

To add a family member, follow the steps below.

  • After logging into the SportsPlus application, ensure that you’re in the organization area.
  • Click on Manage from the left navigation menu and click on Athletes & Parents.
  • To add a family member for an athlete, hover the cursor over the three dots icon under the Actions column of the athlete, then click on Add Family Member, and then enter details as instructed.
    • Each family member can use a separate email address, or all of them can share the same email address. Family members can also be added to a member that is actually a parent.

    • The email address of the existing member is pre-populated by default. You can add the family member using the same email address or by entering a new email address. 
    • If you add a family member using the same email address, the following message will be displayed.

    • If a different email address is used and  a  member already  exists with that email address, then a modal window displays the member details as shown below.,

    • Click on yes to add the existing member as a family member.

    • In this case, you can only select the family member type & relationship from the drop-down menu.

Email Address: If there is any need for changing the family member’s email address, click on change email, and update the email address.

New Account Login Name: The email address specified for the family member by default will be their login name.

Note: The family member can change their account login name after logging into their account.

  • Family Member Type & Relationship
    • Add the new family member to the organization as: Specify the family member’s role in the organization by choosing from the drop-down menu. 
    • Relationship of the family member: Specify the family member’s relationship with the athlete by choosing from the drop-down menu.
  • Adding an athlete as a family member: To add a family member as an athlete, specify the family member type as Athlete and enter the following details., 

    • Athlete Details:
      • First Name: Enter the first name of the athlete.
      • Last Name: Enter the last name of the athlete.
      • Date of birth: Enter the date of birth of the athlete. 
      • Phone Number: Enter the contact number of the athlete.
      • Gender: Specify the gender of the athlete.
    • You can add parent/guardian info of the athlete by clicking on the plus icon and entering the following details.,

      • Name of Parent/ Guardian: Enter the name of the parent/guardian.
      • Phone Number: Enter the phone number of the parent/guardian.
      • Email Address: Enter the email address of the parent/guardian.
    • You can also add more info (address, medical info) of the athlete by clicking on the plus icon and entering the following details.

    • Address: Add the parent’s address by clicking on the plus icon and enter the following details.
      • Street Address Line 1/ Line 2: Enter the address of the parent.
      • Country: Choose the residence country of the parent from the drop-down menu. 
      • State: Choose the residence state of the parent from the drop-down menu. 
      • City: Choose the residence city of the parent from the drop-down menu.
      • Postal Code: Enter the postal code of the residence area of the parent.
    • Medical Info:
      • Blood group: Choose the blood group of the Parent from the drop-down.
      • Preferred hospital: Enter the name of the hospital the athlete needs to be taken to in emergencies.
      • Doctor Name: Enter the name of the doctor to consult in case of emergencies.
      • Doctor phone number: Provide the phone number of the doctor.
      • Insurance name: Mention the insurance name of the athlete.
      • Insurance ID: Mention the insurance ID of the athlete.
      • Emergency notes: Add any necessary notes about the medical health of the athlete.
      • Allergies/ Special needs: Mention any allergies/special needs of the athlete.
      • Previous season/ Club/ Team info: Provide medical information of the athlete during the previous season.
    • Click on Add to add the athlete as a family member.
  • Adding a staff member as a family member: To add a family member as a staff member, specify the family member type as Staff Member and enter relevant details. 

    • Staff Member Details:


      • First Name: Enter the first name of the staff member.
      • Last Name: Enter the last name of the staff member.
      • Phone Number: Enter the phone number of the staff member.
      • Priority: This tells the importance of a staff member. Higher priority members are listed ahead of the lower priority members when displayed in a list. 
      • List in the public staff directory: Select this option to list the staff member on the public website pages where staff members are listed. 
      • Description: Optionally, enter a description of the staff member.
    • Staff Member Type & Role: Give the right role to this staff member. This is so important to give appropriate power and privileges to a member based on their organization. Also, give access to only those functional areas that are needed for this staff member. View the member roles and operations documentation for more details, the link to which is available on the staff members list page.

Select all that applies to this member.

      • Organization staff: Select the right role for the member of the organization. Based on the role given, the staff member can perform operations for assigned functional areas. 
      • Select Organization Role:
        • Select a role for the staff member from the drop-down menu. 
        • The roles, operations, and functional areas for every module that a staff member can perform based on the role given are displayed at the bottom of the page. 
        • Choose the role of the staff member depending on the operations assigned for that role. 
        • The role Minimal is a very basic role that allows mostly basic operations of accessing the organizational data.
        • The following will only tell about a member and how they belong to the organization. These options will not grant the member any privileges in the system.
          • Board Member
          • Organization Coach
          • Volunteer
          • Referee

Note: Board Member and Organization Coach will always get the Minimal role by default.

      • Functional Areas:
        • Select all areas that this member needs access.  If you choose All the staff member has access to all the areas in the organization.
        • If you click on Choose Functional Areas, a dialogue box appears, which allows you to select the areas you want the staff member to access.
        • You can save these options by clicking on the plus icon present next to more options to specify the functional area’s name and a brief description of the functional area.
        • Click on done once the option is selected/added.
      • Position: Enter a suitable name for the staff member’s position, which specifies the day-to-day activities they perform.
      • Access Level: 
        • You can choose the access level for a staff member by selecting Full or Restricted.
        • If the access is Restricted, the staff member will only be allowed to access and manage the specified leagues or tournaments or seasons or divisions or age groups.

Note: 

        • A restricted staff member can be given access to specific areas, for example, access to one or more tournaments or divisions by navigating to   Super Admin > Organization Settings > Granular Controls.
        • This option is currently available only for the scheduling related operations.
        • Using granular controls, the organization’s admin can limit a staff member’s access to specific organization areas, for example, as specific as to just only one league.
      • Team Staff: Select this option to make the staff member as a team staff member.

To set a staff member as a team staff, enter the following details.

        • Team: Select the team you want to add the staff member to from the drop-down menu.
        • Team Role: Specify a role for the staff member from the options provided in the drop-down menu.
        • First and Last Name: The first and last name of the staff member will be prefilled, as mentioned in the staff member details section. If needed you can use a different name for the staff member while adding them to a team.
        • You can add to multiple teams by clicking on the green plus icon.
      • Click on Add to add the staff member as a family member.

Note: Staff members can add, update, or delete other staff members of the same or lower roles. For example, a senior clerk can add, update, and delete a junior clerk, but a junior clerk cannot add, update, or delete a senior clerk.

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